Recruitment & Screening

Contact our team with your location, working hours, vehicle, job responsibilities and preferred driver requirements. We will explain the recruitment process and help you choose a suitable package.

We provide personal driver recruitment services in Kuala Lumpur, Penang and Johor Bahru. Contact our team to check arrangements for your specific location.

You employ the driver directly. VDrive provides sourcing, matching, screening, reporting, app access and aftercare support according to your selected package.

We review the candidate’s experience, employment history, salary expectations and suitability. Where available, we also check previous employment and feedback before recommending candidates for your interview.

Yes. You can interview the recommended candidates and discuss your requirements before making a hiring decision.

All packages include a background report. Premium also includes a health check report. Premium Plus includes background, health and psychological assessment reports.

The time needed depends on your requirements, candidate availability, interview arrangements and screening. Our team will update you during the process.

VDrive App & Care

You can review attendance and punctuality, approve OT and outstation claims, manage schedules, tasks and reminders, access driver reports, communicate in the app and provide feedback. Drivers can clock in and out and submit their claims through the app.

Yes. Scheduled location sharing is available during agreed periods, with appropriate consent. The app is not an emergency or security service.

We assist with app setup, review attendance and feedback, communicate with drivers and follow up on concerns. We also provide practical advice and replacement support according to your service terms.

All packages include Basic App access for reports without a time limit and three months of Full ERP App access.

Basic App access for reports remains available. Contact our admin team for a customised Extension Plan if you require continued Full ERP App access and aftercare support.

Contact our team and explain the concern. We will review the available information, follow up where appropriate and advise on the next steps. You remain responsible for employment decisions as the driver’s employer.

Packages & Replacement Support

Basic is RM3,800, Premium is RM4,300 and Premium Plus is RM6,100. All prices are subject to 8% SST.

No. The package fee covers VDrive’s selected services. The driver’s salary, employment benefits and work-related expenses are paid separately by you.

All packages include unlimited replacement support during the three-month warranty, subject to the agreed service terms and candidate availability.

Replacement timing depends on your requirements and candidate availability. Our team will help source suitable candidates and update you on the progress.

Payment is required before candidate interviews are arranged. Our team will provide the invoice and explain the payment terms before you proceed.

Cancellation and refund eligibility depend on the recruitment stage and the conditions in your signed service agreement. Contact our team so we can review your case and explain the applicable terms.